A century of paper, brought online
The challenge
A public-sector organisation holds millions of property records, some dating back to the 1920s. Files are fragile, spread across rooms of cabinets and only partly captured in an older document system with inconsistent file numbers and almost no searchable information. Finding one file can take hours, and every time a fragile original is handled, it is put at risk.
What we're doing
We're delivering a complete records programme: a digitisation studio for careful scanning and indexing, physical location mapping down to the room, cabinet and drawer, and an on-premise document and records management platform with workflows, audit trails and retention rules built around data protection and archival regulations. Legacy files are migrated, cleaned and checked before they enter the new system.
The impact
Staff will search by name, plot or file number and have the record on screen in seconds. Originals stay safely archived, every access is logged, and the organisation gains a foundation for a fully digital office.